Frequently Asked Questions
Everything you need to know about our clean beauty solutions and services.
What is the status of my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our carrier's website to monitor your delivery progress.
Are your products cruelty-free and vegan?
Yes, all our products are 100% cruelty-free. The majority of our range is also vegan-friendly; please check the individual product pages for specific ingredient certifications.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Do you ship internationally?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and local customs processing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.